Use your analytical skills and daily reporting to understand customer behavior and tailor-made marketing offers which will result in VIP growth and increase retention rates Manage end to end aspects of VIP’s relationship, including to hospitality events, ongoing marketing communications, promotions, contacts and escalationsĮstablish a complete customer database including personalized relationship to cover customer interests leading to offer the best gaming experience Identify, form and manage a portfolio of guests to increase the guest lifetime value while decreasing qualitative churn. Responsible for driving profitability to our products by developing strong long-term relationships with our VIP guests. Shift: First Shift,Second Shift,Mon,Tue,Wed,Thu,Fri,Sat,Sun
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